CHC52015 Diploma of Community Services (Case Management) CRICOS CODE 0101361

CHC52015 Diploma of Community Services (Case Management) CRICOS CODE 0101361


This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

Workers are usually providing direct support to individuals or groups of individuals.

Course Highlights

As part of this course, you will take part in the following activities:

  • An organised industry work placement (minimum 100 hours)

  • Participate in practical activities in our simulated training environment

Entry Requirements

To ensure an appropriate learning opportunity, candidates need to demonstrate a capacity to undertake study at Certificate IV level, this can be demonstrated via the following:

  • Minimum of IELTS 5.5 with no individual component score less than 5.0 or equivalent

  • Over 18 years of age at the commencement of the course.

  • Pre-training review to assess individual needs and demonstrate adequate ACSF levels for this qualification

  • Basic computer skills.

Additional Requirements

  • Mature age (at least 18 years of age)

  • To gain this qualification, successful completion of a practical placement is required

  • To participate in the placement, students are required to produce a satisfactory Victoria Police Records Check and Working with Children Check.

Employment Opportunities

The following employment opportunities may be available to students who complete this qualification:

  • Case Management worker

  • Community Services Intake worker 

  • Social Housing worker

Practical Placement Hours

All students will be required to complete a minimum of 100 hours work placement in an approved workplace in the community services sector.

+ Course Fees

Course Fees: $12,150

  • $11,750 Tuition fees
  • $250 enrolment fee (non-refundable)
  • $100 textbook
  • $50 polo shirt fee

Note: The student tuition fees as published are subject to change.

+ Delivery

This course is delivered face to face in a classroom environment with a combination of interactive workshops and opportunities to participate in practical application of skills and knowledge through, practical industry based simulated training activities and workplace participation.

Mode of study

On Campus – Southbank

  • 20 hours per week (2 full days and 1 half day)

Duration

Duration is 52 weeks (including holidays) allowing sufficient time to develop the necessary skills and knowledge in each unit. 100 hours work placement in a suitable workplace e.g. community service organisation.


Units of Competency

  1. CHCPRP003 Reflect on and improve own professional practice (core)

  2. HLTWHS004 Manage work health and safety (core)

  3. CHCLEG003 Manage legal and ethical compliance (core)

  4. CHCDEV002 Analyse impacts of sociological factors on clients in community work and services (core)

  5. CHCDIV003 Manage and promote diversity (core)

  6. CHCMHS001 Work with people with mental health issues (elective)

  7. CHCADV002 Provide advocacy representation services (elective)

  8. CHCCCS004 Assess co-existing needs (elective)

  9. CHCCSM005 Develop, facilitate and review all aspects of case management (elective)

  10. CHCCSM004 Coordinate complex case requirements (elective)

  11. CHCCSM007 Undertake case management in a child protection framework (elective)

  12. CHCCSM006 Provide case management supervision (elective)

  13. CHCDFV006 Counsel clients affected by domestic and family violence (elective)

  14. CHCCCS007 Develop and implement service programs (core)

  15. CHCCOM003 Develop workplace communication strategies (core)

  16. CHCMGT005 Facilitate workplace debriefing and support processes (core)

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